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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 researching customer relationship management for food management


Giving a Business Process Management Edge to Enterprise Resource Planning
By providing business process management functionality, Exact hopes to bring competitive enhancements to enterprise resource planning systems used by small and

researching customer relationship management for food management  Exact is also admittedly researching and testing the most suitable technological platforms to support its product strategy like Microsoft .NET , Oracle database, and application service provider (ASP) and hosting concepts. In 2004 and 2005 Exact e-Synergy was fueling license revenue growth, demonstrating that Exact's vision to improve the performance of organizations by allowing access to one information system for all their employees, partners, and entire value chain, is materializing. For instance,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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