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Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
customer relationship management ranks for food:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management ranks for food:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management ranks for food:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
customer relationship management ranks for food:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
Ross is among a very small group of vendors who have decided to build product exclusively for the process market.
The resultant financial success should buy it time to address its lack of SCM/SCP, e-collaboration, and CRM products. (...)
Excerpt related to
customer relationship management ranks for food:
<b>Ross</b> is among a very small group of vendors who have decided to build product exclusively for the process
market. The resultant financial ...
Published:
2002-02-15
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Abstract:
QAD, one of the leading ERP vendors, announced a number of product and alliance initiatives prior to or during Explore 2000,
its annual user conference that took place in Nashville, TN from May 15 to May 17. We express our view regarding its latest
announcements and strategic direction. (...)
Excerpt related to
customer relationship management ranks for food:
QAD, one of the leading ERP vendors, announced a number of product and alliance initiatives prior to or during Explore 2000,
its annual user confe...
Published:
2000-05-22
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Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
customer relationship management ranks for food:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
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Abstract:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off. (...)
Excerpt related to
customer relationship management ranks for food:
Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to
deploy, but software pr...
Published:
2006-03-06
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Abstract:
Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide
strategies to implement an IT governance framework successfully. Pacific Edge offers a three-stage approach to implementing
IT governance, based on an organization's maturity. (...)
Excerpt related to
customer relationship management ranks for food:
Although most vendors provide organizations with the project portfolio management tools to meet their objectives, few provide
strategies to implem...
Published:
2006-06-20
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Abstract:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the
form of graphs and practical reports. (...)
Excerpt related to
customer relationship management ranks for food:
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information
stored in these Am...
Published:
2005-08-05
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Abstract:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance
incentive funding formulas (SPIFFs). (...)
Excerpt related to
customer relationship management ranks for food:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the ...
Published:
2007-05-11
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Abstract:
While an increasing demand for services and incremental purchases of new extended-ERP functionality from existing client
base, with a modest ooze of new accounts and even a notable influx of new accounts for distinguished some, may not put the
revitalized former ERP losers back on top of the enterprise a (...)
Excerpt related to
customer relationship management ranks for food:
While an increasing demand for services and incremental purchases of new extended-ERP functionality from existing client base,
with a modest ooze ...
Published:
2003-03-20
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Abstract:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new product
development. It is tailored to discrete and process manufacturers in the electronics, food and beverage, specialty chemicals,
and telecommunications sectors. (...)
Excerpt related to
customer relationship management ranks for food:
Integrated Development Enterprise (IDe)'s IDeWeb 5.3 is a product portfolio management best-of-breed solution for new
product development. It is t...
Published:
2006-02-08
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Abstract:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to locate
vendors that consider your company their ideal candidate. (...)
Excerpt related to
customer relationship management ranks for food:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to
locate vendors that consid...
Published:
2002-09-07
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Abstract:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consolidation moves in the market, which vendors will eventually dominate cannot be exactly stated at this
time. (...)
Excerpt related to
customer relationship management ranks for food:
Many human capital management (HCM) vendors try to cover most of the bases through broader product suites. While there have
been noticeable consol...
Published:
2006-09-29
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Abstract:
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently
expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this
emerging field. (...)
Excerpt related to
customer relationship management ranks for food:
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded
its service offe...
Published:
2006-12-13
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Abstract:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success
depends on several factors. (...)
Excerpt related to
customer relationship management ranks for food:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending o...
Published:
2007-06-13
-
Abstract:
Although their consolidation appetite is not diminishing by any means, some major acquisition protagonists like SSA Global
and Infor seem to be showing signs of more deliberation and even restraint, rather than jumping the gun to indiscriminately
gain market share. (...)
Excerpt related to
customer relationship management ranks for food:
Although their consolidation appetite is not diminishing by any means, some major acquisition protagonists like SSA Global
and Infor seem to be sh...
Published:
2006-04-24
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
customer relationship management ranks for food:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
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Abstract:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applications (such as business process management and business activity monitoring), Exact Software may have
gotten the wherewithal to almost be reckoned with uniform (...)
Excerpt related to
customer relationship management ranks for food:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applica...
Published:
2004-02-26