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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 analysis of customer relationship management for food and beverage products

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » analysis of customer relationship management for food and beverage products

Food and Beverage Industry: Overview of Software Requirements


The food and beverage industries have very special needs, many of which are externally regulated. Read on to discover some of the unique challenges and software requirements for these industries.

analysis of customer relationship management for food and beverage products  For more a detail analysis of the requirements of the food and beverage industries such as lot/sublot inheritance, picking strategies, rapid re-formulization, and modeling, you are encouraged to read my complementary article, Process Manufacturing: Industry Specific Requirements . About the Author Joseph J. Strub has extensive experience as a manager and senior consultant in planning and executing ERP projects for manufacturing and distribution systems for large to medium-size companies in the retail, Read More

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analysis of customer relationship management for food and beverage products  significant investment in market analysis and testing, as well as a complete reorganization of the ePartners sales and consulting teams. Initially, ePartners will roll out Microsoft-based solution sets for the following microverticals: pharmaceutical companies discrete high tech manufacturers and their supply chains construction firms professional sports organizations health care providers media and entertainment state and local government (including public housing authority management) Consequently, Read More

Intentia's Movex for Food and Beverage: Gaining a Foothold in North America Part Two: SCM and Other Functions


The SCM features of Movex should assist you in streamlining your operations to make them more efficient and cost-effective. Movex has meanwhile expanded its hardware base and has long added customer relationship management (CRM) modules.

analysis of customer relationship management for food and beverage products  care and feeding, these analysis tools can be helpful to fine tune operations and smooth out manufacturing speed bumps. From the development front, on the drawing board are plans for a manufacturing execution system (MES) to record data and yields from every step of the production process; grower and farmer relationship management to provide visibility to crop and livestock maturity; and grower and farmer SCM integration. Of these efforts, the latter integration with SCM, is the most intriguing. Such Read More

TEC Industry Watch: Enterprise Software News for the Week of May 14th, 2012


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analysis of customer relationship management for food and beverage products  discovery solutions with interesting analysis and data search features, and great visualization tools. Companies like IBM with Cognos Insight and SAP with Data Visualization are trying to stay up-to-date with the new face of BI. —Jorge García, TEC BI Analyst Aras expands to Japan Industry tags: PLM, manufacturing This was one of the announcements from the recently held Aras ACE 2012 user conference (which I did not attend in person). According to social media feeds and company PRs, growth and Read More

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analysis of customer relationship management for food and beverage products  Your Company? Part Three: Analysis of IFS and Intentia Additional Analysis of IFS and Intentia Whether due to the same geographic origin or not, one can notice many similarities between Intentia (XSSE: INT B) and IFS AB (XSSE: IFS), in addition to a few differences. Having both been Swedish companies, both exude the domain expert knowledge within the industries of their focus, and both vendors have been congenial and disinclined to exaggerate their capabilities. On the down side, however, these traits Read More

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To ensure the safety of the domestic and global food supply, demands for brand protection assurance are on the rise, as are national and global food safety initiatives. Food processors and distribution warehouses up and down the supply chain now find automated traceability systems are a necessity. Learn about an automated approach to traceability that is both cost-effective and a good fit for existing business operations.

analysis of customer relationship management for food and beverage products  Food Safety and Brand Protection through Supply Chain Traceability To ensure the safety of the domestic and global food supply, demands for brand protection assurance are on the rise, as are national and global food safety initiatives. Food processors and distribution warehouses up and down the supply chain now find automated traceability systems are a necessity. Learn about an automated approach to traceability that is both cost-effective and a good fit for existing business operations. Read More

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analysis of customer relationship management for food and beverage products  the Green Efficiency of Multi-Site National Rollouts of Technology The service industry consumes millions of gallons of fuel and expends trillions of pounds of carbon monoxide each year as trucks roll to installation and service locations. Eliminating unnecessary travel is one way service companies can help protect the environment, and meet environmental compliance requirements. Discover a methodology that can help you reduce your fleet’s fuel consumption and carbon monoxide emissions. Read More

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analysis of customer relationship management for food and beverage products  for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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analysis of customer relationship management for food and beverage products  for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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analysis of customer relationship management for food and beverage products  Oracle Project Portfolio Management Cloud, Oracle Cloud, project portfolio management, PPM, project-centric organization, project management, project financial management, project resource management, project execution management, project decision making Read More

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analysis of customer relationship management for food and beverage products  for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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analysis of customer relationship management for food and beverage products  of the Art in TCO: Managing the Total Cost of Ownership Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions. Read More

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analysis of customer relationship management for food and beverage products  for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More